Why does dispatch show more vehicles than we have logged in?

If you are seeing extra vehicles, it is most likely one of two scenarios. The driver has set themselves to away, logged out of the app and haven’t logged back in. Or a driver has an active job and has logged out of the app.

In either scenario, you can check to see which vehicle this is by clicking the menu in the vehicle list (3 lines in upper right corner) then unchecking “only active.”

Once this is done, you will be able to see the vehicle marked with yellow (away) or red (busy). This is the vehicle in question and you can select this vehicle to show the details and remove this driver from the app.

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