How does a driver line up in queue?

To have a taxi appear in the zone you created, the vehicle itself needs to be physically in the zone so he will be queuing for that particular zone. This is made possible by enabling GPS or location settings on your device. The system will recognize that the vehicle has joined the queue for the zone you have set up from the vehicle coordinates.

The other option would be to use zone check-ins. If you enabled this feature, drivers can check in to zones they are not currently in. The options , Distance limit and Time to enter, can then be used to determine how far (in time or distance units) a driver can be before they can check in into a zone.

These settings can be set by going to Settings > Dispatch > Tab 2 Assignments > Zone Queues (https://admin.taxicaller.net/admin/settings/dispatch.php). For more information about this, please see here: http://www.manula.com/manuals/taxicaller-nordic-ab/admin-panel/1/en/topic/assignment-by-zones?q=zone+check+in

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