We’re sorry to hear that you’re considering closing your account with us.
Before you proceed, we encourage you to take a moment to discuss any concerns or issues you may have with our support team or your account manager. Your satisfaction is our priority, and an open dialogue often leads to solutions that can address your needs effectively. Let’s explore your options together and see if there’s a way to resolve any issues you’re experiencing.
Click here to start a web chat with someone from our team.
If you’ve already taken this discussion and want to proceed, you can close your account directly through the Admin Panel through the agreements page.
Click here to go straight to the agreements page, or go to ADMIN > ACCOUNT > AGREEMENTS.
Once on the agreements page, select the option in the top right hand corner of the page: CHANGE MY ACCOUNT STATUS.
On the account status page, press END MY ACCOUNT WITH TAXICALLER.
Warning: Please be aware that when your account is terminated, any data on the account will be permenantly deleted after 30-days and you will no longer have access to any job history, passenger information, driver replays, reports, customer accounts and invoices or billing information.