If you receive the error message “Oh Snap 8 Couldn’t update cjob” when editing a job and adding a customer account number to a closed job, this error means that the customer account ID is too long.
Cause
The customer account ID exceeds the maximum length of 8 characters.
Solution
Make sure the customer account ID is 8 characters or fewer, then save the job again.
If the account ID contains more than 8 characters, go to the Account section and edit the customer account ID so that it meets the required length criteria.