Why can't I send text notifications from the driver app if I have an iPhone?

The reason both text back and notifications were never implemented on the iOS (iPhone) platform is because it technically isn’t possible. On the Android platform you can instruct the phone to “send a text message” while in iOS you would have to actually (visually) open the messenger window and then send the text message.

You can still of course use the TaxiCaller Envelope app on one single dedicated Android device to handle all outgoing text messages.

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