Different IVR options

IVR and API Integration Options

We offer two options for creating bookings through an automated phone system:

Twilio IVR

Our Twilio IVR can collect the passenger’s pickup location and automatically create a job in TaxiCaller.

• No development is required from the customer.
• No additional TaxiCaller cost.
• Not customizable.

API Integration

We can also integrate TaxiCaller with a third-party company using our API.

• More flexible and customizable.
• Can be adapted to the customer’s needs.
• May involve additional costs and development by a third-party company.

In short, Twilio IVR is the simpler option, while an API integration offers more flexibility and customization.