Is it possible to block passengers?

It is possible to block a passenger either from the dispatch console or the admin panel through the Passenger Blacklist feature.

To block a passenger in the admin panel: *Go to the admin panel, please click the link:

  1. Click on “Blacklist Passenger”,
  2. Select if you want to block a specific email or phone and,
  3. In value add the phone number or email that you want to block.
  4. Click on create.

You can also block passengers from the Dispatch console: *Switch to the Dispatch, please click this link:

  1. Click on closed jobs,
  2. Once you found the closed job that contains the passenger you want to block, click on the search icon.
  3. Finally, click on Blacklist Passenger. The blacklisted passenger will be shown in the admin panel under Account>PASSENGER BLACKLIST.

If you would like to unblock anyone from that list click on Remove block.

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