When generating an invoice, you may notice that the total differs from the amount displayed in your reports. This can happen for two main reasons:
When “Use legacy generator” is enabled, invoices display the final amount charged to the account, including any price adjustments.
However, the “Account jobs” report displays the price recorded when the trip was completed, before any adjustments.
To ensure the amounts match:
No price adjustments: Disable the “Use legacy generator” option.
Price adjustments made: Add a custom column to your report using the tag [js($(job.account.ppaid))] to display the adjusted price.
Invoices and reports handle date ranges differently.
For example, to include all trips from September:
Invoice: September 1 at 00:00 to September 30 at 23:59.
Report: September 1 at 00:00 to October 1 at 00:00.
Make sure the correct date range is selected and that both the invoice and report use the same pricing information to ensure matching totals.