Customer accounts can be used to make booking extra easy for regular customers. There are two different types of customer accounts: business and personal accounts. In each customer account you can specify whether the customer should pay for the trips directly (direct) or if they should be invoiced (billed).

To create an account

  • Start by clicking on Customers and then Accounts in the menu on the left hand side. Alternatively click here.
  • At the bottom of the screen you will see the Add account button, before you press it, select whether this will be a Business or a Personal account. You can change this later.

Basic options

Enter the basic information about your account, for example the name, email and address. The account id can be any number or word that you can use to quickly identify the account and enter it in the dispatch. If you don’t enter an ID, it will be generated automatically.

Make sure the account is Active by checking the box and select the type of payment that will apply to this account.

Make sure that the account is bookable by scrolling down and selecting the appropriate option, either Forever or Before, After or Between certain dates.

After configuring these basic options you are ready to use the account for easy booking. Click on the Save button.

Advanced Settings

To get the best of this feature you can take a look at the following articles: