You have access to the chat message history between your dispatchers and drivers. To do this, access Messages > History in the admin panel

Choose sender, receiver, and date and click on Search.

Message Settings

In this section you can:

1. set preset messages

that your dispatchers and drivers can add with a single button click.

2. You can also configure the message permissions

For example if your users can send instant messages and voice messages to other drivers, dispatchers or both.