The job priority feature can be applied directly to a customer account. If you have regular VIP clients, or accounts that need to be handled as quickly as possible, you can set a priority level on their account in the Customers section of the admin panel as seen below. If you set the priority level to anything other than default, the system will block other jobs until that account booking is handled. Priority level 5 is the highest and priority level 1 is the lowest.
To read how to apply these priority levels in the dispatch console in all other cases, please check the following article: Add a new job – Extra Information