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TaxiCaller Nordic AB
Dispatch Console — 1
  • 1
Table of Contents
TaxiCaller Nordic AB
  • Dispatch Console — 1
    • Dispatch Console — 1
  • Dispatch Console Manual
  • Getting Started
  • Main view of the dispatch console
    • 1. Pick up and drop off
    • 2. Entering job details
    • 3. The map
    • 4. Unassigned, assigned and active jobs
    • 5. The menu bar
    • 6. The vehicle list
    • 7. The zone queues
  • Working with jobs
    • Adding a new job
    • Modifying an existing job
    • Using previous jobs to speed up dispatching
    • Job Overview
    • Jobs with special priorities
  • Customer accounts in Dispatch
    • Create a customer account from Dispatch
    • Edit a customer account from Dispatch
    • Adding and using preset jobs
    • Store preset locations
  • Permits in Dispatch
    • Approve a driver permit
    • Driver and vehicle Suspensions
    • Alarms and Alerts
  • Using the external softphone (SIP)
    • Supported providers
  • Send and receive messages
  • Automatic accounting and driver balance
  • Preferences
Download as PDF

5. The menu bar

At the top of the screen you will see a black bar with blue menu buttons. From here you can:

  • Search jobs
  • view. edit and reuse information from Closed jobs
  • create and manage Customers
  • view Alarms
  • Send and receive Messages
  • view Alerts a job is cancelled or flashed
  • view and manage driver Suspensions
  • Change your Preferences
  • Change the view from Main, Jobs Overview, and the Permits view.

Additionally from this section you can see the date, the name of your dispatcher and the log out button.

4. Unassigned, assigned and active jobs
6. The vehicle list
TaxiCaller Nordic AB ©2017