What is the best dispatch software for large fleets?
Managing a large fleet isn’t just about putting more vehicles on the road. It’s about staying organized, improving efficiency, and delivering reliable service no matter how busy things get. The right dispatch software helps you keep up with demand, reduce delays, and make better decisions as your business grows.
With so many systems available, it can be hard to know which one will work for a large fleet. The best dispatch software is built for scale, handles complexity without slowing down, and gives your team the tools to work smarter—not harder.
What to Look for in Dispatch Software for Large Fleets
Running a large fleet means juggling a lot of moving parts. A good dispatch system makes that easier by giving you full visibility, improving communication, and automating routine tasks so you can focus on the bigger picture.
Here are the key features to look for:
- Automated dispatching: Assigns jobs instantly so dispatchers don’t have to do it manually
- Live GPS tracking: Lets you see where every vehicle is in real time, and its status (busy, free, away, etc.)
- Scalable infrastructure: Handles high volumes of bookings and vehicle data without slowing down
- Driver and passenger apps: Help both sides communicate efficiently and stay updated on trip information
- Simple integrations: Connects with other systems like accounting, GPS hardware, and physical taximeters
- Reliable uptime: Keeps your operations running without unnecessary interruptions
- 24/7 support: Larger fleets are online round the clock, so should your software provider be
When your software can handle these things well, it becomes much easier to grow without adding extra pressure to your team. Use our extensive checklist to compare various dispatch systems and find the one that fits you the best!
Why TaxiCaller Works Well for Large and Growing Fleets
TaxiCaller is a cloud-based dispatch solution used by taxi companies, shuttle providers, NEMT operators, and school transportation services around the world. It’s designed to support fleets of all sizes. We have several customers who started small and have grown to hundreds of vehicles. You can read about some of them in our customer stories.
Since the platform is cloud-based, there’s no need for complex hardware or manual installations. Everything runs online and updates automatically. That means you can dispatch trips, monitor drivers, and track performance from anywhere—even across multiple cities or service types. All you need is a computer and an internet connection.
If your business is expanding into new service areas, TaxiCaller also supports multiple verticals on the same platform. Whether you’re handling on-demand taxi bookings, scheduled medical rides, pupil transportation, or group shuttles, you can manage everything in one place.
Key Features That Make a Difference
Here’s what makes TaxiCaller especially useful for large fleets:
- Automated job assignments based on location, availability, and service type
- Live tracking of vehicles through an intuitive dispatch interface
- Mobile apps for both drivers and dispatchers, so communication stays clear
- Real-time reporting and analytics to track performance and spot trends
- Custom-branded passenger apps to enhance the customer experience
- Flexible pricing that adjusts based on the size of your fleet and usage needs
- Support for multiple services (e.g., taxis, NEMT, school runs) in one system
All of this helps larger companies operate more efficiently and respond faster to customer needs—without needing to switch between different tools or systems.
Frequently Asked Questions
Can TaxiCaller handle a fleet with over 100 vehicles?
Yes. TaxiCaller is used by many companies with large fleets and complex operations. The system is built to manage high volumes of trips and users.
Can I use this for services beyond traditional taxis?
Absolutely. You can manage NEMT trips, shuttles, school runs, or fixed-route services—right alongside standard taxi bookings.
Do I need to install anything?
No. Because TaxiCaller is cloud-based, everything is managed online. You just need a device and an internet connection.
Can I track driver performance?
Yes. The platform includes reporting tools to help monitor driver activity, trip volumes, on-time rates, and more.
Conclusion
When your business starts to grow, the last thing you want is for your dispatch system to slow you down. That’s why large fleets need software that’s fast, flexible, and built to scale. A good system helps you automate tasks, track performance in real time, and adapt quickly when demand rises.
TaxiCaller is a proven solution for large fleets looking to improve efficiency and simplify daily operations. It gives you the control and visibility to grow without adding extra complexity.
Want to see what it can do for you?
Book a free demo or get started with a 14-day free trial.