Community transport

Transport that runs when passengers need it

Run community transport and on-demand buses on the same platform as taxi, hire car and school transport. Door-to-door trips to appointments and the shops with each passenger’s needs on the booking, volunteer and paid drivers in the same driver app, Flexbus lines with fixed stops and flexible areas, tickets in the app and an open API.

Door-to-door trips

Shared trips, planned around every passenger

  • Trips to the doctor, the hospital, day programs and the shops, booked by phone, in the app or by a carer.
  • Walking frames, wheelchairs and help to the door are set on the booking, and the driver sees them at every stop.
  • Volunteer and paid drivers use the same driver app, and passengers who don’t turn up are cancelled with a reason.

Vehicle runs

Every run followed in real time

  • Booked and estimated time for every pick-up and drop-off, updated as the vehicle drives.
  • Delays show in red, so you can call ahead to the passenger or the clinic.
  • A full history of every trip for your reporting.

Flexbus

Lines with fixed stops and flexible areas

  • Build a line with fixed stops and areas drawn straight onto the map.
  • A stop can be served on every trip, or only when someone has booked it.
  • Timetables for each weekday, with times and boarding and alighting for every stop.
  • Bookings are gathered into one trip per departure, with control of seats and wheelchair places.
  • Your own ticket types and fares for the lines.

Tickets in the app

Passengers book and pay themselves

  • Choose the day, the line and the stops, or an address inside an area.
  • The day’s departures with free seats, and a warning when few are left.
  • Several ticket types per trip, and a return in the same booking.
  • Seats are held while the passenger pays in the app.
  • A booking reference straight away, and the trip can be followed on the map.

Integrations

Bookings from other systems

  • Bookings from contract clients and booking systems come straight into dispatch through our API.
  • Each booking is confirmed, gets a vehicle, and the status is sent back, with no re-keying.
  • Those trips are planned alongside your own, with the same assignment rules.

Open API and webhooks

APIBook, change and cancel trips from your own systems, journey planners and other apps.
WebhooksHear straight away when a trip is created, assigned, started, completed or cancelled.
One app for passengersLet passengers book door-to-door trips and on-demand buses in the same app, in your own brand.

Running community transport or planning an on-demand bus?

We’re happy to show how door-to-door trips, Flexbus and our API can work for your service and your area, and what it takes to get started.