School transport

Safe, efficient and scalable school runs

Plan, run and follow up school transport at scale in one system. The add-on is built for bus, minibus, taxi and hire car companies running school contracts, and it suits schools that organise their own transport too. Run your school contracts with full control, a live overview and the flexibility every day demands.

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“What I value most about TaxiCaller is the combination of support, flexibility and simplicity. If something changes, I can move a whole afternoon to another vehicle without changing every trip on its own. It saves an enormous amount of time and gives me full control. In our work, with daily services and special schools, every trip has to be right, so the system has to work with me, not against me.”
Anne Karlsson, dispatcher, Busspecialisten (Sweden)

Dispatch

See every trip and step in before anything runs late

Follow your vehicles live, assign jobs by hand or automatically, and set up dispatch to match the way you work.

  • Every vehicle on the map, with its position and status in real time.
  • Estimated arrival times (ETAs) recalculated all along the route.
  • An alert when a stop is at risk of running late, so you can let the school, the carer or the passenger know in time.
  • Move, change and reassign jobs straight away.
  • Edit many bookings at once.
  • Taxi, hire car, school runs, NDIS and patient transport in one system.
Read more about dispatch →

Regular trips

Off sick? The whole week cancelled in seconds

  • Each passenger’s recurring bookings in a calendar, week by week.
  • Select days or the whole week and cancel every trip with one click.
  • The change shows in dispatch straight away.

Vehicle runs

Follow every vehicle’s run in real time

  • Booked and estimated time for every pick-up and drop-off, updated in real time.
  • Delays show straight away in red, so you can step in and let people know.
  • Completed stops are ticked off, and passengers who don’t turn up are cancelled with a cross.

Route optimisation

Regular trips and AI-based route optimisation

  • Plan anything from hundreds to thousands of trips in minutes with our AI-powered optimiser.
  • Works for both recurring bookings and one-off bookings.
  • Handles rules such as who can travel with whom, and vehicle and driver requirements.
  • The AI plans, but you stay in control and see every route on the map.
  • Simulate different fleet mixes for your transport demand.
  • See kilometres driven, vehicle and driver costs, and CO2 emissions.
  • Plan with historical traffic data and automatic measurements of boarding and alighting times.

The driver app for shared runs

School runs and disability transport, stop by stop

  • The driver sees the whole shared run, with who is picked up and dropped off at each stop.
  • Wheelchair, harness and notes for the driver show right next to the passenger and the stop.
  • Seat types and tags are set up to suit your business, with your own names and as many as you need.
  • Call parents and carers straight from the run.
  • Check passengers in and out one at a time, or all at once.
  • Cancel at the door with a reason and a comment, which go straight to dispatch.

TaxiCaller Connect

Fewer calls to your dispatchers

  • Parents and carers follow the student’s or passenger’s trip live, with an estimated arrival time.
  • All planned trips in one place, week by week.
  • Cancel in the app, without picking up the phone.

Built for real-world challenges

School runs can look simple at first glance, but the reality is often very different. Timetables change, students are off sick, resources move around and new needs come up.

TaxiCaller helps you keep every run to a high standard, with structure in the planning and control on the day.

- Plan regular trips for a term or a whole school year
- Rearrange runs quickly without losing track
- Handle several contracts, schools and areas at once
- Give dispatchers control of every run in real time

The result: fewer disruptions, better punctuality and healthier margins.

Transparency for schools, parents and the department

Expectations of school transport have changed. The department wants traceability. Parents want clarity. Your operation needs fast communication.

- Live GPS position
- Accurate pick-up and drop-off times
- Smooth changes for absences or timetable changes
- A clear status for every run

In the driver app, drivers record boarding and alighting at every stop with a tap. Everything is saved automatically and ready for reporting and follow-up.

With a full trip history and clear follow-up, it is easier to handle incidents, assure quality and build trust with schools, the department and parents.

Optimise routes for better economics on every run

When you drive the same routes every day, efficient planning goes straight to your bottom line. TaxiCaller helps you plan smart from the start and adjust quickly when reality changes.

- Optimise regular routes over time
- Less manual planning and admin
- Update routes instantly for late changes
- Make sure drivers always have the right information

The effect is clear: better use of your resources, a lower cost per seat and steadier operations.

Win the contracts – and deliver them well

In contract work it is not enough to promise quality. You have to show it every day. Documentation, punctuality and clear follow-up are what count.

- High uptime and stable operations
- A traceable trip history with timestamps
- Records of routes, delivery and exceptions
- Reports matched to KPIs and contract requirements

With TaxiCaller it is easier to stand out in a tender, follow up delivery and act quickly when something needs putting right.

See how TaxiCaller supports school transport

TaxiCaller is used by transport companies and organisations running school transport in several countries. See how we can help you plan, run and optimise your school runs – with flexibility built in.

Book a demo here

Dynamic Planning

Get a real-time overview of your fleet on the screen. Adapt schedules instantly to meet daily challenges.

Reports and Analytics

Gain actionable statistics for data-driven decisions. Measure KPIs for evaluation and quality assurance.

Trip Booking and Scheduling

More booking channels mean more jobs. Simplify processes and management with smart automations.

Job History

Maintain detailed records of every job for accountability. Correct possible errors, and replay trips to view routes.

Driver App

Simplify navigation and enhance communication with a tool that has everything drivers need to get the job done right.

Route Optimization

Minimize your carbon footprint and cut costs while maximizing service capacity and time management.