Dispatch
See every trip and step in before anything runs late
Follow your vehicles live, assign jobs by hand or automatically, and set up dispatch to match the way you work.
- Every vehicle on the map, with its position and status in real time.
- Estimated arrival times (ETAs) recalculated all along the route.
- An alert when a stop is at risk of running late, so you can let the school, the carer or the passenger know in time.
- Move, change and reassign jobs straight away.
- Edit many bookings at once.
- Off sick? Select the week in the calendar and cancel every trip with one click.
- Taxi, hire car, school runs, NDIS and patient transport in one system.
School run 15:15Active
Car 12 · Michelle Walsh
- Charlotte KellyWaiting
- Jack KellyWaiting
Automation
Automate as much as you can
- Bookings come in by themselves from apps, the web, WhatsApp, IVR and your contract clients’ systems.
- Jobs are assigned automatically by zone queues and your own rules.
- Passengers get texts and notifications without anyone sending them.
Records for the regulator
The booking records your regulator asks for
- Every booking is logged with the passenger, the time it came in, pick-up and destination, driver and vehicle.
- Who took the booking and who dispatched it is recorded too, with every later change in the audit log.
- Drivers’ accreditation and vehicle details with expiry dates, and records you can export when Safe Transport Victoria or the Point to Point Transport Commissioner asks.
The passenger app
Your own app, in your own brand
- Passengers book in a few taps and see the price before the trip.
- They follow the car live and can share the trip.
- Receipts, ratings and trip history in one place.
Zone queues
Fair, and visible to drivers
- Your area is split into zones, each with its own queue.
- Whoever has waited longest in the zone gets the next job.
- Drivers see the number of cars and jobs in each zone, and their own place in the queue.
Rewards and auctions
Points that win the best jobs
- Reward drivers with points when they take the less profitable jobs.
- Points are used to bid for better-paid jobs, such as long airport runs.
- Entirely optional: you decide which jobs earn rewards, which go to auction and which go through standard dispatch.
Meter and payment
Fares and payment in one flow
- Fixed prices from your tariffs, or a meter built into the driver app for time and distance fares on booked work.
- Card and EFTPOS tap payments with SumUp or Square readers, and card payment in the app.
- Extras and invoicing to account customers straight from the driver app.
Hotels and account customers
Customers who book themselves
- Hotels book for their guests in the reception tool, or with one tap on the Express app in the lobby.
- Business accounts with cost codes, with the trips invoiced afterwards.
- Rules by customer level, such as a premium vehicle for your gold customers.
Operator portal
Owner-drivers look after their own vehicles and drivers
- Each fleet owner sees and updates only their own vehicles and drivers.
- Reports for their own fleet, with export to Excel and PDF.
- You decide what each fleet owner can see and change.
Right now
Your whole fleet on one screen
- Available and busy vehicles and vehicles on a break, right now.
- Empty kilometres, completed jobs and punctuality for the day.
- Reports and key figures for follow-up and planning.
Connected to the systems you use
Contract workTake bookings from contract clients’ systems through our API, straight into dispatch, without re-keying.
Meter in the appA built-in meter in the driver app for time and distance fares on booked work.
API and webhooksConnect booking platforms, accounting and your own systems through our API, with webhooks for every job event.
