Every booking
in the same dispatch

Your own apps

The passenger app in your brand

  • Booking in a few taps, with the fare before the journey.
  • Passengers follow the car live and can share the journey.
  • Ratings, receipts and journey history in the app.
Read more about the passenger app →

Reception tool

Receptions and businesses book themselves

  • Hotels, care providers and account customers book for their guests and staff on their own account.
  • A cost centre from the account's list, and the fare confirmed before the booking is made.
  • The car shows on the map, the guest gets a tracking link and the journey is invoiced to the account afterwards.
Read more about account customers →

Express

One tap, one taxi

  • A tablet in the hotel lobby, restaurant or station, with the venue's address set up.
  • The guest taps the taxi button and gets a ticket number, without calling or filling anything in.
  • Every booking from the tablet shows in a list with live status, until the car arrives.

TaxiCaller Connect

Families follow the journey

  • Parents, carers and case workers see the planned journeys of the people they book for.
  • The journey is followed live, from the car being on its way until the passenger has arrived.
  • Cancellations are made in the app and reach dispatch at once.

Demand responsive transport

Seat booking on flexible routes

  • Passengers search for departures on demand responsive routes in the passenger app.
  • They pick a departure with free seats, add tickets and pay straight away.
  • The booking is confirmed with a booking reference and added to that departure on the route.
Read more about demand responsive transport →

Contract bookings

Bookings from your contract customers

  • Bookings from contract customers' booking systems, through our API, come straight into dispatch.
  • The booking is confirmed, gets a vehicle and its status is sent back, without anyone typing it in.
Read more about patient transport →

Rules per channel

Every channel your way

  • Rules by the booking’s source, time and customer, built by you as a flowchart.
  • App bookings on a Friday night can go to the nearest car, and bookings taken by your controllers to the zone queue.
  • Bookings from every channel go through the same rules, with no manual handling.
Read more about the rules →

Let customers book the way they like

Your own appsThe passenger app with your name, logo and colours.Phone and VoIPYour own VoIP provider with caller ID: the customer's details are filled in as the phone rings.
IVRCustomers book by phone themselves, around the clock, without a call taker answering.
WhatsAppTake bookings in the chat your customers already use.
ExpressA simple booking app for hotel lobbies, restaurants and stations.
Web bookerA booking form on your website, added with a snippet of code and kept up to date by us.
Customer accounts onlineAccount and contract customers log in and book on their account, with their favourite places and bookings in one place.
QR codesA QR code in your own style on signs, receipts and in the cars, opening the booking straight on the phone.
Reception toolLet receptions and account customers book on their account, invoiced afterwards.Contract bookingsBookings from contract customers' systems, through our API, come in automatically.
API and webhooksConnect your own systems, travel partners and MaaS platforms straight to dispatch.
Import from ExcelLoad bookings, schedules and customer accounts from Excel or CSV, with the addresses geocoded.
Street jobsThe driver starts a job in the app when someone flags the car down, and it is logged like every other.
Families and case workersIn TaxiCaller Connect, parents, carers and case workers see planned journeys, follow them live and can cancel.

Read our reviews

”We have successfully turned our transport needs into a smooth booking solution. Their expertise and commitment exceeded all our expectations. A fantastic partnership that turned challenges into opportunities.”
Arash Moshayedi, IT and systems manager, Go-Ahead Sweden
”What I value most about TaxiCaller is the combination of support, flexibility and simplicity. If something changes, I can move a whole afternoon to another vehicle without changing every journey on its own. It saves an enormous amount of time and gives me full control. In our work, with daily services and special schools, every journey has to be right, so the system has to work with me, not against me.”
Anne Karlsson, dispatcher, Busspecialisten (Sweden)
”The TaxiCaller system gives us the full potential to grow at our own pace and only pay for the vehicles that we actively use on the platform. It’s also been extremely valuable that we quickly got our own professional app. We continuously use their wide range of functionality, and we’re looking forward to growing together with TaxiCaller.”
Oskar, WeRide, Stockholm (Sweden)

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