Every booking
in the same dispatch

Your own apps

The passenger app in your brand

  • Booking in a few taps, with the fare before the trip.
  • Passengers follow the car live and can share the trip.
  • Ratings, receipts and trip history in the app.
Read more about the passenger app →

Reception tool

Receptions and businesses book themselves

  • Hotels, care providers and account customers book for their guests and staff on their own account.
  • A cost centre from the account's list, and the fare confirmed before the booking is made.
  • The car shows on the map, the guest gets a tracking link and the trip is invoiced to the account afterwards.
Read more about account customers →

Express

One tap, one taxi

  • A tablet in the hotel lobby, restaurant or station, with the venue's address set up.
  • The guest taps the taxi button and gets a ticket number, without calling or filling anything in.
  • Every booking from the tablet shows in a list with live status, until the car arrives.

TaxiCaller Connect

Families follow the trip

  • Parents, caregivers and case workers see the planned trips of the people they book for.
  • The trip is followed live, from the car being on its way until the passenger has arrived.
  • Cancellations are made in the app and reach dispatch at once.

Demand responsive transport

Seat booking on flexible routes

  • Passengers search for departures on demand responsive routes in the passenger app.
  • They pick a departure with free seats, add tickets and pay straight away.
  • The booking is confirmed with a booking reference and added to that departure on the route.
Read more about demand responsive transport →

Contract bookings

Bookings from your contract customers

  • Bookings from contract customers' booking systems, through our API, come straight into dispatch.
  • The booking is confirmed, gets a vehicle and its status is sent back, without anyone typing it in.
Read more about health transport →

Rules per channel

Every channel your way

  • Rules by the booking’s source, time and customer, built by you as a flowchart.
  • App bookings on a Friday night can go to the nearest car, and bookings taken by your dispatchers to the zone queue.
  • Bookings from every channel go through the same rules, with no manual handling.
Read more about the rules →

Let customers book the way they like

Your own appsThe passenger app with your name, logo and colours.Phone and VoIPYour own VoIP provider with caller ID: the customer's details are filled in as the phone rings.
IVRCustomers book by phone themselves, around the clock, without a call taker answering.
WhatsAppTake bookings in the chat your customers already use.
ExpressA simple booking app for hotel lobbies, restaurants and stations.
Web bookerA booking form on your website, added with a snippet of code and kept up to date by us.
Customer accounts onlineAccount and contract customers log in and book on their account, with their favourite places and bookings in one place.
QR codesA QR code in your own style on signs, receipts and in the cars, opening the booking straight on the phone.
Reception toolLet receptions and account customers book on their account, invoiced afterwards.Contract bookingsBookings from contract customers' systems, through our API, come in automatically.
API and webhooksConnect your own systems, travel partners and MaaS platforms straight to dispatch.
Import from ExcelLoad bookings, schedules and customer accounts from Excel or CSV, with the addresses geocoded.
Street jobsThe driver starts a job in the app when someone flags the car down, and it is logged like every other.
Families and case workersIn TaxiCaller Connect, parents, caregivers and case workers see planned trips, follow them live and can cancel.

Read our reviews

”Our busiest dispatcher can now handle more than 50% more calls per shift compared to the radio-based system, without adding staff.”
Joey Corrigan, Operations Manager, City Taxi, Charlottetown (Canada)
”We haven’t looked back. The system is easy to use. And very easy to train new drivers and staff on.”
Mike, Aaron Taxi, Greater Sudbury, Ontario (Canada)
”It is very intuitive and turnkey to get you started. And it has layers of complexity and features at your disposal if and when you are ready to fine-tune your operation.”
Checker Transportation, Detroit (USA)

Take control of your next stage of growth

See how TaxiCaller can support your fleet, your daily operations, and the transportation services you want to build next.

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