Your own booking app for your customers

Your brand

The app with your name and logo

  • The passenger app with your name, logo and colours.
  • As your own app in the App Store and Google Play, or inside the TaxiCaller app.
  • You build your own brand and your own customer relationships.
Talk to us about your own apps →

What your customers get

More bookings

Customers book themselves, straight into dispatch

  • The booking goes straight to dispatch, with no phone call.
  • Favourites and past trips make booking again quick.
  • Your call takers can spend their time where they are needed.

Your fares

Fares come from your tariffs

  • The customer sees an estimated fare before booking, worked out with your own tariffs.
  • Pre-bookings further ahead, within the limits you set.

Your vehicles

Customers choose from your vehicle types

  • You decide which vehicle types can be booked, with their capacity and fare.
  • Wheelchair, luggage and a note for the driver go with the booking.

Fewer calls

Customers follow the car instead of calling

  • The car shows live on the map with its expected arrival time.
  • Fewer "where is my car?" calls to your office.

Peace of mind

Trips shared with family

  • The customer sends a link so family can follow the trip.
  • Reassurance for older passengers and children travelling alone.

Quality

Keep track of your drivers' service

  • Customers rate the trip and can tip the driver.
  • Ratings are collected in the back office, so you can follow up every driver.
  • The receipt arrives automatically.

Regulars

Easy to book again

  • Trips and receipts are in the app, so customers don’t have to ask you.
  • The same trip is booked again with one tap.

Promotions

Win new customers with promo codes

  • Create promo codes and campaigns in the back office.
  • The customer enters the code at payment.

Push notifications

Reach customers right on their phone

  • Send push notifications about offers and news to the app’s users.
  • Fill the quiet hours with offers.

Read our reviews

”Our busiest dispatcher can now handle more than 50% more calls per shift compared to the radio-based system, without adding staff.”
Joey Corrigan, Operations Manager, City Taxi, Charlottetown (Canada)
”We haven’t looked back. The system is easy to use. And very easy to train new drivers and staff on.”
Mike, Aaron Taxi, Greater Sudbury, Ontario (Canada)
”It is very intuitive and turnkey to get you started. And it has layers of complexity and features at your disposal if and when you are ready to fine-tune your operation.”
Checker Transportation, Detroit (USA)

More questions? We're happy to help!

Is it possible to get white label apps with my own company information?
Yes! TaxiCaller can rebrand the passenger apps so they will show your name, logo and corporate colours. Only your vehicles will be displayed and bookable in your app. Please contact us by clicking here for more information or to place your order.
Can I see the location of the vehicle I booked and when its coming to pick me up?
Absolutely! In the map of the app, you will be able to see the real-time position of the vehicle that has been assigned to you, as well as an estimate of the time it will take him or her to pick you up.
How do I change the language of the app?
The language of the app is the same language of the phone or device in which it is installed by default. If you change the language of the phone/device, the app will also change to the new language.
Is it possible to rate the driver that picked me up?
Yes! Once the job is done, the app will give you the possibility of rating your driver and his/her service with 1 to 5 stars. You can also leave a comment to describe your experience. This information is saved and available to the transport company to see in the admin panel. You can read your past reviews in your trip history as well.
What are Promo Codes and how do passengers use them?
Our Promotions feature allows you to create special offers for your customers, or promo codes, to use on your Rebranded passenger apps. You'll be able to set up campaigns, specify what the offers entail, how many you're allowed to use and much more. You can set up your own promo codes under Admin Panel > Promotions > Campaigns. Please contact us by clicking here for more information and the complete tutorial.

Take control of your next stage of growth

See how TaxiCaller can support your fleet, your daily operations, and the transportation services you want to build next.

Try it Free for 14 days