Paratransit and microtransit

Rides that run when riders need them

Run ADA paratransit and on-demand microtransit on the same platform as NEMT and school transportation. Every rider’s needs on every trip, subscription trips booked once, shared rides planned with route optimization, and Flexbus lines with fixed stops, flexible zones and tickets in the app.

Flexbus

Lines with fixed stops and flexible zones

  • Build a line with fixed stops and zones drawn straight onto the map.
  • A stop can be served on every trip, or only when someone has booked it.
  • Schedules for each weekday, with times and boarding and exiting for every stop.
  • Bookings are gathered into one trip per departure, with control of seats and wheelchair positions.
  • Your own fare types and prices for the lines.

Tickets in the app

Riders book and pay themselves

  • Choose the day, the line and the stops, or an address inside a zone.
  • The day’s departures with free seats, and a warning when few are left.
  • Several fare types per trip, and a return trip in the same booking.
  • Seats are held while the rider pays in the app.
  • A booking reference right away, and the trip can be followed on the map.

ADA paratransit

Every rider’s needs, on every shared ride

  • Wheelchair, walker, PCA and door-to-door service stored with the rider and carried onto every trip.
  • Subscription trips booked once for weeks ahead, and changed for a single day in seconds.
  • Shared rides planned with route optimization, so only vehicles that meet every need are used.
  • Booked and estimated times for every stop, followed live by your dispatchers.

Route optimization

Recurring trips and AI-based route optimization

  • Plan anything from hundreds to thousands of trips in minutes with our AI-powered optimizer.
  • Works for standing orders, recurring school trips and one-off bookings.
  • Respects every rule: who can ride with whom, ride-time limits, and vehicle, equipment and driver requirements.
  • The AI plans, but you stay in control and see every route on the map.
  • Simulate different fleet mixes for your transportation demand.
  • See miles driven, vehicle and driver costs, and CO2 emissions.
  • Plan with historical traffic data and automatic measurements of boarding and exiting times.

Open API and webhooks

APIBook, change and cancel trips from your own systems, trip planners and MaaS platforms.
WebhooksHear right away when a trip is created, assigned, started, completed or canceled.
MaaSLet riders book the service in the same app as the rest of their public transit.

Running paratransit or exploring microtransit?

We’re happy to show how TaxiCaller, Flexbus and our API can be used for paratransit, microtransit and MaaS in your area, and what it takes to get started.