School transportation

Safe, efficient and scalable school routes

Plan, run and follow up school transportation at scale in one system. The add-on is built for contractors running school routes for districts, from general education to special needs and McKinney-Vento students, and it suits districts and charter schools that run their own transportation too. Run every route with full control, a live overview and the flexibility every day demands.

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“We haven’t looked back. The system is easy to use. And very easy to train new drivers and staff on.”
Mike, Aaron Taxi, Greater Sudbury, Ontario, Canada

Dispatch

See every trip and step in before anything runs late

Follow your vehicles live, assign trips by hand or automatically, and set up dispatch to match the way you work.

  • Every vehicle on the map, with its position and status in real time.
  • Estimated arrival times (ETAs) recalculated all along the route.
  • An alert when a stop is at risk of running late, so you can let the school, the facility or the rider know in time.
  • Move, change and reassign trips right away.
  • Edit many bookings at once.
  • NEMT, school transportation, paratransit and taxi in one system.
Read more about dispatch →

Recurring trips

Out sick? The whole week canceled in seconds

  • Each rider’s recurring trips and standing orders in a calendar, week by week.
  • Select days or the whole week and cancel every trip with one click.
  • The change shows in dispatch right away.

Vehicle runs

Follow every vehicle’s run in real time

  • Booked and estimated time for every pickup and drop-off, updated in real time.
  • Delays show right away in red, so you can step in and let people know.
  • Completed stops are checked off, and no-shows are recorded with a cross.

Route optimization

Recurring trips and AI-based route optimization

  • Plan anything from hundreds to thousands of trips in minutes with our AI-powered optimizer.
  • Works for standing orders, recurring school trips and one-off bookings.
  • Respects every rule: who can ride with whom, ride-time limits, and vehicle, equipment and driver requirements.
  • The AI plans, but you stay in control and see every route on the map.
  • Simulate different fleet mixes for your transportation demand.
  • See miles driven, vehicle and driver costs, and CO2 emissions.
  • Plan with historical traffic data and automatic measurements of boarding and exiting times.

The driver app for shared runs

Special needs and school runs, stop by stop

  • The driver sees the whole shared run, with who is picked up and dropped off at each stop.
  • Wheelchair, safety vest and notes for the driver show right next to the rider and the stop.
  • Seat types and needs are set up to match your operation, with your own names and as many as you need.
  • Call parents and guardians straight from the run.
  • Check riders in and out one at a time, or all at once.
  • Record a no-show at the door with a reason and a comment, which go straight to dispatch.

TaxiCaller Connect

Fewer calls to your dispatchers

  • Parents and guardians follow the student’s trip live, with an estimated arrival time.
  • All planned trips in one place, week by week.
  • Cancel in the app, without picking up the phone.

Built for real-world challenges

School routes can look simple at first glance, but the reality is often very different. Bell times change, students are out sick, resources move around and new needs come up mid-year.

TaxiCaller helps you keep every route to a high standard, with structure in the planning and control on the day.

- Plan recurring trips for a semester or the whole school year
- Rearrange routes quickly without losing track
- Handle several districts, schools and areas at once
- Give dispatchers control of every route in real time

The result: fewer disruptions, better on-time performance and healthier margins.

Transparency for schools, parents and the district

Expectations of school transportation have changed. The district wants accountability. Parents want to know where their child is. Your operation needs fast communication.

- Live GPS position
- Accurate pickup and drop-off times
- Smooth changes for absences and schedule changes
- A clear status for every route

In the driver app, drivers record boarding and exiting at every stop with a tap. Everything is saved automatically and ready for reporting and follow-up.

With a full trip history and clear follow-up, it is easier to handle incidents, assure quality and build trust with both the district and parents.

Optimize routes for better economics on every run

When you drive the same routes every day, efficient planning goes straight to your bottom line. TaxiCaller helps you plan smart from the start and adjust quickly when reality changes.

- Optimize recurring routes over time
- Less manual planning and administration
- Update routes instantly for late changes
- Make sure drivers always have the right information

The effect is clear: better use of your vehicles, a lower cost per student and steadier operations.

Win the contracts – and deliver them well

In contract work it is not enough to promise quality. You have to show it every day. Documentation, on-time performance and clear follow-up are what count.

- High uptime and stable operations
- A traceable trip history with timestamps
- Records of routes, delivery and exceptions
- Reports matched to KPIs and contract requirements

With TaxiCaller it is easier to stand out in a bid, follow up delivery and act quickly when something needs fixing.

See how TaxiCaller supports school transportation

TaxiCaller is used by transportation companies and organizations running school transportation in several countries. See how we can help you plan, run and optimize your school routes – with flexibility built in.

Book a demo here

Dynamic Planning

Get a real-time overview of your fleet on the screen. Adapt schedules instantly to meet daily challenges.

Reports and Analytics

Gain actionable statistics for data-driven decisions. Measure KPIs for evaluation and quality assurance.

Trip Booking and Scheduling

More booking channels mean more jobs. Simplify processes and management with smart automations.

Job History

Maintain detailed records of every job for accountability. Correct possible errors, and replay trips to view routes.

Driver App

Simplify navigation and enhance communication with a tool that has everything drivers need to get the job done right.

Route Optimization

Minimize your carbon footprint and cut costs while maximizing service capacity and time management.