Dispatch
Every booking and every car on one screen
See your cars live, let the system dispatch for you, and step in whenever you want.
- Every car on the map, with its status in real time.
- Bookings from the phone, your app, your website and your corporate customers in one list.
- Automatic dispatch by zone queues and your own rules, or assign by hand.
- Riders get the arrival time and a text when the car is outside.
- Move, change and reassign trips in seconds.
Trip 2:00 PMActive
Car 12 · Mike Johnson
- Linda CarterWaiting
- Mark CarterWaiting
Automation
Automate as much as you can
- Bookings come in by themselves from apps, the web, WhatsApp, IVR and your corporate customers’ systems.
- Jobs are assigned automatically by zone queues and your own rules.
- Riders get text messages and notifications without anyone sending them.
The passenger app
Your own app, in your own brand
- Riders book in a few taps and see the price before the trip.
- They follow the car live and can share the trip.
- Receipts, ratings and trip history in one place.
Zone queues
Fair, and visible to drivers
- Your area is split into zones, each with its own queue.
- Whoever has waited longest in the zone gets the next job.
- Drivers see the number of cars and jobs in each zone, and their own place in the queue.
Rewards and auctions
Points that win the best jobs
- Reward drivers with points when they take the less profitable jobs.
- Points are used to bid for better-paying jobs, such as long airport runs.
- Entirely optional: you decide which jobs earn rewards, which go to auction and which go through standard dispatch.
Meter and payment
Fares and payment in one flow
- Connect Centrodyne and Pulsar taximeters, use the meter built into the driver app, or fixed prices from your tariffs.
- Card payment with Square or SumUp readers, and card payment in the app.
- Extras and invoicing to account customers straight from the driver app.
Hotels and corporate accounts
Customers who book themselves
- Hotels book for their guests in the reception tool, or with one tap on the Express app in the lobby.
- Corporate accounts with cost codes, with the trips invoiced afterwards.
- Rules by customer level, such as a premium vehicle for your gold customers.
Operator portal
Affiliates manage their own vehicles and drivers
- Each affiliate or fleet owner sees and updates only their own vehicles and drivers.
- Reports for their own fleet, with export to Excel and PDF.
- You decide what each affiliate can see and change.
Right now
Your whole fleet on one screen
- Available and busy vehicles and vehicles on a break, right now.
- Deadhead miles, completed jobs and on-time performance for the day.
- Reports and key figures for follow-up and planning.
Connected to the systems you use
NEMT brokersIntegrations with most NEMT brokers: Medicaid trips come straight into dispatch, without re-keying.
TaximetersConnect Centrodyne and Pulsar meters, or use the meter built into the driver app.
API and webhooksConnect booking platforms, accounting and your own systems through our API, with webhooks for every trip event.
