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What booking channels does your system include?
How does Automatic assignment work (assign to)?
How do I add the web booking tool to my website, with the same map as can be seen on http://www.taxicaller.com/booking.php?
Why don't I have a softphone section in dispatch?
Results for: Admin
Why was I suddenly logged out and sent to the log-in screen again. What happened?
Is there any way to map the route of an old trip?
How can I change my Admin Panel password?
What does status_verified_prebook mean in "Notifications?"
Why is my company not showing in the vehicle profile?
How do I change the language of the Admin Panel?
How can I allow drivers to see the price, but not edit?
I forgot my password, how can I get a new one?
If there are multiple tariffs, will the driver be able to select which one to use?
How many dispatchers or drivers can you add in the Admin Panel?
I can't login to a specific vehicle in the Driver App that looks to be activated in the list of vehicles in the Admin Panel, why is this?
Is there any way that I can see which dispatcher cancelled a specific job?
Why is there an amount after "Price paid" in the job-editor even though this job was selected to be billed and the passenger hasn't actually paid yet?
How do I stop a vehicle from being able to be logged into?
Why are things sometimes not saved in the Admin Panel?
Where can I choose which customers receive receipts?
Is there anyway I can delete tariff tabs?
How do I change the unit of measurement from "Metric" to "Imperial" in the Admin Panel?
I'm not able to manually assign the job to a specific vehicle, why is that?
How can I make the passengers' phone numbers visible to the drivers?
Can a driver be a dispatcher as well?
Why are there multiple "New job" tabs in the dispatch console?
My dispatch is displaying the wrong time. Why is that?
Can I prevent dispatchers from logging into the console from devices other than the PC?
What do the 3 icons on replay mean (road, eye, puzzle piece?)
How do I stop my company from receiving fake bookings?
Can client account have several users? Can a company have an account where several employees can book rides and have all of the bookings appear on the same report?
What is the purpose of "Presence Challenge?"
What is the rule for pre-booked jobs showing in other zones?
I can't press "Delivered" after a job is done, why not?
How can I edit a job if the driver accidentally clicked "Cancel Job" instead of "Wait" in the Driver App?
I have a flat rate between zone 1 and 3, but it still gives the price from zone 1 to 2 when entering a job in between zone 1 and 3, why is that?
Which reports require the "Require price" box to be checked?
How do I enter an address for a POI?
How do I delete a vehicle?
Why is my vehicle color green when I set it to another color in the vehicle information tab in the admin console?
Why don't I have a softphone section in dispatch?
Once I have signed up for a VoIP service to connect to my account with TaxiCaller, what details do I need to request from my VoIP provider to be able to connect it?
How do I connect a Stripe account to TaxiCaller?
Is it possible for our drivers to see what pre-booked jobs are coming up within each zone?
What decides the suggested assignment time when you are creating a booking for a later time?
How do I stop the system from automatically dispatching to drivers that are busy with a job?
Why do some driver shifts not appear on reports?
What does “flight” mean under “Requirements on: drop off & pick up”?
Does the automatic dispatch hold pre-bookings at a higher priority than ASAP bookings when assigning them?
What is the "Offers" tab in the Driver App and how can I activate that for my drivers to use?
Why is there a difference between Finished jobs and Driver Jobs report?
How does the batch creation of nodes work?
How do I change a driver's name?
Why are passengers receiving a prebook email when I don't have them setup?
Can we disable the permission for the drivers to write instant/custom messages through the Chat function?
Where can I view the receipts that are sent to the customers?
Why does "Amount of time to be calculated per km" change in the system?
How does the tax on the invoice feature work?
Can zones be layered one inside the other like concentric circles?
What does "assign prebookings directly" or "assignment strategy for prebookings" mean?
How can I check the history of the payments I made to TaxiCaller?
Why isn't my job being assigned?
What is ”Respect shift end?”
Does the balance in Admin Panel include the VAT?
How does the "CLR" button in the Driver App work?
What is a taxi rank?
How long are my TaxiCaller funds available for?