Predefine the customer’s home and work place.
- Click on the Customers button at the top of the Dispatch, and either Create a customer or Search for one, in order to edit their information.
- Start creating a new “Job”, but instead of a normal ride, enter the Home address of this customer.
- Back in the Customers panel, click on + From Pickup, which will copy whatever is in the Pick up field. Do this for either Home or Work as needed.
*This setting is especially useful if you use our IVR system. For more information about this please check the following article: Configure the IVR