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    • Featured articles
    • What booking channels does your system include?
    • How does Automatic assignment work (assign to)?
    • How do I add the web booking tool to my website, with the same map as can be seen on http://www.taxicaller.com/booking.php?
    • Why don't I have a softphone section in dispatch?
    • Results for: vehicle
    • How do I delete a vehicle?
    • How do I stop a vehicle from being able to be logged into?
    • Can I prevent drivers from seeing other vehicles when they log in to the Driver App?
    • How do I suspend a vehicle?
    • Can a dispatcher who works for a specific company, see vehicles belonging to other companies (within the same TaxiCaller account)?
    • Why is my vehicle color green when I set it to another color in the vehicle information tab in the admin console?
    • How do I cancel a suspension of a vehicle?
    • How does the system decide the vehicle order in the Passenger App?
    • Why does it not show all zones in the Driver App?
    • What does ”updated:” stand for in the vehicle tab in Dispatch console?
    • I can't login to a specific vehicle in the Driver App that looks to be activated in the list of vehicles in the Admin Panel, why is this?
    • What does "transit" in the dispatch console mean?
    • I activated a vehicle on the 1st of this month, but now this vehicle is no longer active?
    • If a driver activated his alarm and the police then 30 minutes later wants to know the vehicle's location at the time of the signaling, how do we get those details?
    • Can I see the exact speed of a vehicle?
    • I'm not able to manually assign the job to a specific vehicle, why is that?
    • Why does dispatch show more vehicles than we have logged in?
    • Only my sedans get online bookings and my minibuses never receive online bookings, why is this?
    • Is billing based on the number of vehicles in the system or is it based on the number of vehicles that log into the system that month?
    • Why can't I assign jobs to a specific vehicle?
    • How can I see what the next vehicle activation will cost, including possible taxes?
    • Why can't I see my vehicles in my rebranded app but they appear in the generic app?
    • What does it mean when I try to log-in to the Driver App and it says “Not allowed – too many vehicles used?”
    • What does the "!" next to vehicle info in the dispatch console mean?
    • What do the colors indicate in the vehicle list and how do I read this?
    • Why does a vehicle have black margins around the vehicle number in the vehicles list in the Dispatch console?
    • How can my drivers see the pre-booked jobs assigned for the next day in their queue of their driver app?
    • Why can't I see the "jobs," "New Jobs," or "Vehicle List" tabs on the dispatch console?
    • Why does it say I have a negative account balance?
    • What are tags and how can I set this up?
    • Why isn't my job being assigned?
    • Why is my company not showing in the vehicle profile?
    • When I tried to assign a job to a specific vehicle I couldn't find that vehicle in the list. Why is this?
    • Why does my vehicle appear on the map in the water on the west coast of Africa?
    • How can I check my Vehicle Classes will work correctly?
    • What does "NET" stand for in the vehicle tab in the dispatch console?
    • The vehicles have stopped moving on the map and nothing happens when I try to add new jobs. Why is this?
    • Can I see the exact speed of a vehicle from the replay section?
    • If I operate with more companies under one account, will the customers be able to distinguish between which vehicles belong to which company from within the Passenger App?
    • Why is a vehicle appearing in the wrong area of the map from dispatch?