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    • What booking channels does your system include?
    • How does Automatic assignment work (assign to)?
    • How do I add the web booking tool to my website, with the same map as can be seen on http://www.taxicaller.com/booking.php?
    • Why don't I have a softphone section in dispatch?
    • Results for: Dispatch
    • Can multiple dispatchers log in at the same time?
    • What does the information at the bottom of the dispatch map represents (ie Cancelled, No Cars)?
    • How many dispatchers or drivers can you add in the Admin Panel?
    • Why is the dispatcher name field blank when generating a dispatcher jobs summary report?
    • Can I prevent dispatchers from logging into the console from devices other than the PC?
    • Is there any way that I can see which dispatcher cancelled a specific job?
    • When I tried to assign a job to a specific vehicle I couldn't find that vehicle in the list. Why is this?
    • Why does a vehicle have black margins around the vehicle number in the vehicles list in the Dispatch console?
    • The vehicles have stopped moving on the map and nothing happens when I try to add new jobs. Why is this?
    • In Google, you can see the current traffic load on major roads in some areas, does the TaxiCaller system have this?
    • What does Load, W. and F. in the dispatch console stand for?
    • Can a driver be a dispatcher as well?
    • What are the “keep job” fields under the dispatcher profile and what do they do?
    • Why don't I have a softphone section in dispatch?
    • What does "T-x min" mean in the dispatch?
    • Can I dispatch from my phone?
    • How do I stop the system from automatically dispatching to drivers that are busy with a job?
    • What does "NET" stand for in the vehicle tab in the dispatch console?
    • What does "no cars" mean in the dispatch console?
    • What if there are places where there is poor signal, will the driver/dispatch be updated once signal comes back?
    • I need to know who has logged in to my user, I was logged out automatically and it wasn't me who caused it.
    • Can the message box (used for sending messages to drivers) on the screen be reduced in size?
    • I checked the box "Invisible" in dispatch setup, but my cars are still visible on the map, how come?
    • What does ”updated:” stand for in the vehicle tab in Dispatch console?
    • Why does my vehicle appear on the map in the water on the west coast of Africa?
    • How can I set the same job to be assigned every day at the same time?
    • Why is the dispatch console not behaving normally when accessing it from my Android tablet?
    • Why does dispatch show more vehicles than we have logged in?
    • Why are there multiple "New job" tabs in the dispatch console?
    • My dispatch is displaying the wrong time. Why is that?
    • What does "transit" in the dispatch console mean?
    • What is a "Flashed" job in the Dispatch Console?
    • What decides the suggested assignment time when you are creating a booking for a later time?
    • Nothing happens when I press "Add preset job", why is that?
    • Where can I configure how far in advance pre-bookings can appear in the dispatch console?
    • What requirements are there on the computer I use for dispatching?
    • Why can't I assign jobs to a specific vehicle?
    • Is there a way that I can choose a return ride, meaning to reverse the pick-up and drop-off locations in a booking?
    • Can I have the zones be visible on the map in the dispatch console?
    • When a customer books through the web booking tool, is it forwarded to the dispatch console?
    • Why am I getting GPS Alert on Dispatch and how to disable this?
    • What happens if I cancel one job under a repeated booking? Will it cancel the rest of the jobs?
    • The green square in the dispatch console which limits the address search results has moved, why is this?
    • Why is a vehicle appearing in the wrong area of the map from dispatch?
    • What does the "!" next to vehicle info in the dispatch console mean?
    • I'm not able to manually assign the job to a specific vehicle, why is that?
    • What do the colors and borders in the dispatch console mean?
    • Why can't I see the "jobs," "New Jobs," or "Vehicle List" tabs on the dispatch console?
    • Does the automatic dispatch hold pre-bookings at a higher priority than ASAP bookings when assigning them?
    • In how many countries is the TaxiCaller Dispatch System being used?
    • How do I stop my company from receiving fake bookings?
    • I can't press "Delivered" after a job is done, why not?
    • How do I see the dialpad when on an existing call?
    • How can I edit a job if the driver accidentally clicked "Cancel Job" instead of "Wait" in the Driver App?
    • Can a dispatcher who works for a specific company, see vehicles belonging to other companies (within the same TaxiCaller account)?
    • How does the "CLR" button in the Driver App work?
    • What is the option "Reorder job queue" under Permissions for?
    • How can I put a driver in front of the queue when a dispatcher cancels a job or a driver gets a no show?
    • Once I have signed up for a VoIP service to connect to my account with TaxiCaller, what details do I need to request from my VoIP provider to be able to connect it?
    • Can I generate a report according to "booking source?"
    • How do I access the multi monitor support function?
    • What is the "Offers" tab in the Driver App and how can I activate that for my drivers to use?
    • Can I enter a job for a previous date?
    • Why does "Amount of time to be calculated per km" change in the system?
    • What does "Canceled by the system" mean in job events?
    • What are tags and how can I set this up?
    • Why are addresses showing as numbers and codes instead of an actual address?
    • What is the "reorder job queue" permission for?
    • Why isn't my job being assigned?
    • Why is my vehicle color green when I set it to another color in the vehicle information tab in the admin console?
    • What do the colors indicate in the vehicle list and how do I read this?
    • What does "weeks" under the "Repeat" section in Dispatch mean?
    • I want different prices for online bookings and for regular dispatch bookings, how do I do this?