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What booking channels does your system include?
How does Automatic assignment work (assign to)?
How do I add the web booking tool to my website, with the same map as can be seen on http://www.taxicaller.com/booking.php?
Why don't I have a softphone section in dispatch?
Results for: NOT
What does it mean when I get the error message "too short notice" in Reception Tool?
I can't press "Delivered" after a job is done, why not?
Can I enter a job for a previous date?
Nothing happens when I press my new custom button in the driver app!
In reports I can filter on a few abbreviations (C, CC, PC, NOT, APP, E, A) what do these mean?
Why is the passenger getting the default SMS / email notification even after creating a separate notification group for them?
How to put spaces between rows in a notification email text?
What does status_verified_prebook means in Notifications?
For custom emailer, are the generic email accounts allowed (Gmail, yahoomail etc) or does it need to be from our own domain?
Why is the receipt email sent to only one passenger?
How can I send notifications messages to cutomers
Where can I choose which customers receive receipts?
Why does my zone queue position not update immediately?
What is "Inherit from default" found under Settings - Notifications-2. Internal-Email for?
Why can't I send text notifications from the driver app if I have an iPhone?
Nothing happens when I press "Add preset job", why is that?
Why am I not getting the verification code when I try to book a ride? I can't book without it!
Why are passengers receiving a prebook email when I don't have them setup?
Why does it not show all zones in driver app?
Why do some driver shifts not appear on reports?
When I'm trying to log in to the driver app it says "Not allowed - too many vehicles used", what does this mean?
Why is my company not showing in the vehicle profile?
Why are things sometimes not saved in the admin panel?
Why can I edit some customer accounts and not others?
Why does my company not show first in the passenger app?
I'm not able to manually assign the job to a specific vehicle, why is that?
The vehicles have stopped moving on the map and nothing happens when I try to add new jobs. Why is this?
How can I allow drivers to see the price, but not edit?
Why does the card present option in the driver app not show up?
Why does the status of the job in taximeter not change from standing still?
Why can't I use text-back? It's better suited for smaller companies
Why is my imported GeoJSON not showing up as a zone?
I have enabled phone verification to always for online bookings but my customers did not receive a code on their numbers, why is that?
Why is the dispatch console not behaving normally when accessing it from my Android tablet?
Why am I seeing an error GPS tracking must not be mock locations when logging in to the driver app
On the passenger app I received the error "Can not have simultaneous immediate pickups". What does this mean?
If I add funds today, would those funds expire at the end of the month and not be available the next month?
Why am I requested to add a minimum payment and not only the prorated price?
Can the log-in part of the driver app be skipped or somehow circumvented, as we do not use this and don't want to have to log in every time we start working?