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What booking channels does your system include?
How does Automatic assignment work (assign to)?
How do I add the web booking tool to my website, with the same map as can be seen on http://www.taxicaller.com/booking.php?
Why don't I have a softphone section in dispatch?
Results for: NOT
What does it mean when I get the error message "too short notice" in the Reception Tool?
I can't press "Delivered" after a job is done, why not?
In reports I can filter on a few abbreviations (C, CC, PC, NOT, APP, E, A) what do these mean?
Can I enter a job for a previous date?
Why is the passenger getting the default SMS / email notification even after creating a separate notification group for them?
How can I send notifications to customers?
How do I put spaces between rows in a notification email text?
For custom emailer, are the generic email accounts allowed (Gmail, yahoomail etc) or does it need to be from our own domain?
Why does my zone queue position not update immediately?
Why is the receipt email sent to only one passenger?
Where can I choose which customers receive receipts?
What is "Inherit from default" found under Settings - Notifications-2. Internal-Email for?
Why can't I send text notifications from the Driver App if I have an iPhone?
Why am I not getting the verification code when I try to book a ride? I can't book without it!
Nothing happens when I press "Add preset job", why is that?
Why are passengers receiving a prebook email when I don't have them setup?
Why do some driver shifts not appear on reports?
Why does it not show all zones in the Driver App?
What does it mean when I try to log-in to the Driver App and it says “Not allowed – too many vehicles used?”
Why is my company not showing in the vehicle profile?
Why are things sometimes not saved in the Admin Panel?
Why can I edit some customer accounts and not others?
Why does the "card present" option in the Driver App not show up?
I'm not able to manually assign the job to a specific vehicle, why is that?
Why does the Envelope app fail to send messages and return an "engaged" dial tone?
The vehicles have stopped moving on the map and nothing happens when I try to add new jobs. Why is this?
How can I allow drivers to see the price, but not edit?
Why does the status of the job in taximeter not change from standing still?
Why does nothing happen when I press my new custom button in the Driver App?
What does "FOP" mean in custom reports?
I have enabled phone verification to "always" for online bookings but my customers did not receive a code, why is that?
Why is my imported GeoJSON not showing up as a zone?
Why is the dispatch console not behaving normally when accessing it from my Android tablet?
Why am I seeing the error "GPS tracking must not be mock locations" when logging into the Driver App?
Why can't I use text-back?
On the Passenger App, I received the error "Can not have simultaneous immediate pickups." What does this mean?
If I add funds today, would those funds expire at the end of the month and not be available the next month?
Why am I requested to add a minimum payment and not only the prorated price?
Can the log-in part of the Driver App be skipped or somehow circumvented, as we do not use this and don't want to have to log in every time we start working?