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    • Featured articles
    • How do I add the web booking tool to my website, with the same map as can be seen on http://www.taxicaller.com/booking.php?
    • What booking channels does your system include?
    • How does Automatic assignment work (assign to)?
    • Why don't I have a softphone section in dispatch?
    • Results for: driver
    • How do I change a driver's name?
    • Is there a way for a driver to view their job history?
    • How do I suspend drivers?
    • Can I make the passengers' phone numbers invisible to the drivers?
    • What if there are places where there is poor signal, will the driver/dispatch be updated once signal comes back?
    • TaxiCaller for Drivers Mobile Application - 2024
    • How does a passenger rate and add comments to a driver?
    • How do I check the Driver App version of one of my drivers?
    • When doing street jobs, would the system present all tariff options to the driver?
    • How many dispatchers or drivers can you add in the Admin Panel?
    • Can drivers edit the destination address?
    • Is it possible for our drivers to see what pre-booked jobs are coming up within each zone?
    • How do I stop the system from automatically dispatching to drivers that are busy with a job?
    • What does the time and date mean in the Driver App?
    • Can I rebrand the Driver App?
    • Why does the Driver App show “Failure – No Permission” when the driver tries to start a shift?
    • Can I prevent drivers from seeing other vehicles when they log in to the Driver App?
    • Why does it not show all zones in the Driver App?
    • How do I call the customer from the Driver App?
    • What is the "Offers" tab in the Driver App and how can I activate that for my drivers to use?
    • Can I dispatch from my phone?
    • Can a driver be a dispatcher as well?
    • Why does my vehicle appear on the map in the water on the west coast of Africa?
    • Is there any way that drivers can put a location or address instead of the zone when clicking "Busy" after being hailed from the street?
    • How do I set up driver VoIP calling?
    • How can my drivers see the pre-booked jobs assigned for the next day in their queue of their driver app?
    • How can I edit a job if the driver accidentally clicked "Cancel Job" instead of "Wait" in the Driver App?
    • I can't hear the sound of the incoming job signal, why is that?
    • How do I cancel driver suspension?
    • Does it alert the drivers when they go over their hourly limit for the day?
    • Why do I get "Network Error" on the Driver App?
    • How long is a driver shift in the TaxiCaller system?
    • Can I change the language in the app?
    • Why the job offer in the driver app have a border with different colors?
    • I can't login to a specific vehicle in the Driver App that looks to be activated in the list of vehicles in the Admin Panel, why is this?
    • Can the message box (used for sending messages to drivers) on the screen be reduced in size?
    • Priority 1 messages aren't received in the driver app. What's wrong?
    • Why can't I see the icon to signal the passengers in the Driver App?
    • When you receive order and want to navigate (with Waze) to the pick-up address, often the wrong street number is transmitted from the Taxicaller to Waze.How do we correct this?
    • How much data does the Driver App use on average?
    • Can we disable the permission for the drivers to write instant/custom messages through the Chat function?
    • If there are multiple tariffs, will the driver be able to select which one to use?
    • Why do some driver shifts not appear on reports?
    • Can the log-in part of the Driver App be skipped or somehow circumvented, as we do not use this and don't want to have to log in every time we start working?
    • What are the minimum requirements for the TaxiCaller Driver App?
    • What does "SMS notify a driver set to away when a job is offered to them" status mean?
    • Why is there a difference between Finished jobs and Driver Jobs report?
    • What is the purpose of "Presence Challenge?"
    • What is the rule for pre-booked jobs showing in other zones?
    • Why isn't my job being assigned?
    • Can my drivers hold their queue positions when they take breaks?
    • Why is the driver being set to "Away" even though they aren't?
    • I can't press "Delivered" after a job is done, why not?
    • How can I allow drivers to see the price, but not edit?
    • Why does the Driver App need Storage and Microphone permissions?
    • Why does the status of the job in taximeter not change from standing still?
    • How does a driver line up in queue?
    • Why am I seeing the error "GPS tracking must not be mock locations" when logging into the Driver App?
    • Does the system track mileage for the driver so they have a statement at the end of the year?
    • How does the alarm feature work?
    • Why does my zone queue position not update immediately?
    • How does the "CLR" button in the Driver App work?
    • How can I plot the schedule of my drivers on the planning section?
    • How can I put a driver in front of the queue when a dispatcher cancels a job or a driver gets a no show?
    • What does "Driver cashed in" do?
    • What is the "reorder job queue" permission for?
    • Why am I getting "Please turn on mobile data" message when my mobile data is already on?
    • How do I split the payment for a billed customer account where part of the payment is cash and part is charged to the account?
    • Why does the "card present" option in the Driver App not show up?
    • Why can't I send text notifications from the Driver App if I have an iPhone?
    • I can't deliver or cancel my job in the driver app
    • What does it mean when I try to log-in to the Driver App and it says “Not allowed – too many vehicles used?”
    • Why does nothing happen when I press my new custom button in the Driver App?
    • If a driver activated his alarm and the police then 30 minutes later wants to know the vehicle's location at the time of the signaling, how do we get those details?