Toggle navigation
Back to taxicaller.com
Suggest
Login
Search
Featured articles
What booking channels does your system include?
How does Automatic assignment work (assign to)?
How do I add the web booking tool to my website, with the same map as can be seen on http://www.taxicaller.com/booking.php?
Why don't I have a softphone section in dispatch?
Results for: E
For custom emailer, are the generic email accounts allowed (Gmail, yahoomail etc) or does it need to be from our own domain?
How can I allow drivers to see the price, but not edit?
What is ”Respect shift end?”
Why do I get "Network Error" on the Driver App?
I have a private hire business and I only accept pre-booked jobs, can I disable the "now" button in the embeded booking form?
We are a company in the EU with a VAT number. How do we exclude VAT from our payments for the monthly fees to TaxiCaller?
How do I add the web booking tool to my website, with the same map as can be seen on http://www.taxicaller.com/booking.php?
Qué documentos debo proporcionar para habilitar las reservas en línea?
How do I set up TaxiCaller Express App?
Why can I edit some customer accounts and not others?
How do I close my TaxiCaller account?
If I add funds today, would those funds expire at the end of the month and not be available the next month?
In reports I can filter on a few abbreviations (C, CC, PC, NOT, APP, E, A) what do these mean?
Can drivers edit the destination address?
Why does the Envelope app fail to send messages and return an "engaged" dial tone?
What does "Canceled by the system" mean in job events?
How do I change the language of the Admin Panel?
How can I edit a job if the driver accidentally clicked "Cancel Job" instead of "Wait" in the Driver App?
Customer E-mailer - Use SMTP over SSL
What does "weeks" under the "Repeat" section in Dispatch mean?
Does this require a computer or tablet or mobile phone? What equipment do I need?"
Why is the passenger getting the default SMS / email notification even after creating a separate notification group for them?
Why is the receipt email sent to only one passenger?
Error codes with Stripe-payment
We need more time to test more features in the system, can we extend the trial period to continue that work?
Why is the driver being set to "Away" even though they aren't?
How do I edit a receipt for customers after a ride?
Where can I edit my service area?
Why is there an amount after "Price paid" in the job-editor even though this job was selected to be billed and the passenger hasn't actually paid yet?
I can't login to a specific vehicle in the Driver App that looks to be activated in the list of vehicles in the Admin Panel, why is this?
How can I see a receipt showing the signature of the client?
What do the phone options mean when enabling phone for a user?
Does the system track mileage for the driver so they have a statement at the end of the year?
What is "Inherit from default" found under Settings - Notifications-2. Internal-Email for?
What does it mean when I get the error message "too short notice" in the Reception Tool?
Can I enter a job for a previous date?
What is the difference between "Caller-ID" and "Enable phone?"
Why is my web booking form small?
How do I enter an address for a POI?
Why are passengers receiving a prebook email when I don't have them setup?
How can I add tax to the taximeter jobs?
Is it possible for our drivers to see what pre-booked jobs are coming up within each zone?
What does the "!" next to vehicle info in the dispatch console mean?
Why don't I have a softphone section in dispatch?
What do the 3 icons on replay mean (road, eye, puzzle piece?)
How can I put a driver in front of the queue when a dispatcher cancels a job or a driver gets a no show?
Is there a minimum amount that can be paid for each currency?
How long are my TaxiCaller funds available for?
How do I put spaces between rows in a notification email text?
Why am I seeing an error "currently unable to find your location" when pressing the blue circle on the Passenger App?
Where can I change the email address where the receipts from TaxiCaller will be sent after monthly payments?
Why am I seeing the error "GPS tracking must not be mock locations" when logging into the Driver App?
Can I see the exact speed of a vehicle?
What does "FOP" mean in custom reports?
Where can I view the receipts that are sent to the customers?
What is online booking and how do I enable this?
How do I setup and use the reception booking? Does it cost extra?
How do I see the dialpad when on an existing call?
What does "Driver cashed in" do?
Can I see the exact speed of a vehicle from the replay section?
How can I set the same job to be assigned every day at the same time?
¿Por qué las direcciones se muestran como números y códigos en lugar de una dirección real?
Which documents do I need to provide to enable online bookings?
Why can't I use text-back?
I have enabled phone verification to "always" for online bookings but my customers did not receive a code, why is that?
Can client account have several users? Can a company have an account where several employees can book rides and have all of the bookings appear on the same report?
A passenger got the error message 00A10000 when trying to pay with card in the passenger app what does that mean?
Can the log-in part of the Driver App be skipped or somehow circumvented, as we do not use this and don't want to have to log in every time we start working?
Why am I getting an error saying my service area is too large under company information?
Why can't I send text notifications from the Driver App if I have an iPhone?
I have a flat rate between zone 1 and 3, but it still gives the price from zone 1 to 2 when entering a job in between zone 1 and 3, why is that?
On the Passenger App, I received the error "Can not have simultaneous immediate pickups." What does this mean?
I never received any email with an activation code when I registered an account, why is that?