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    • How do I add the web booking tool to my website, with the same map as can be seen on http://www.taxicaller.com/booking.php?
    • What booking channels does your system include?
    • How does Automatic assignment work (assign to)?
    • Why don't I have a softphone section in dispatch?
    • Results for: E
    • For custom emailer, are the generic email accounts allowed (Gmail, yahoomail etc) or does it need to be from our own domain?
    • How long is job information editable?
    • How can I allow drivers to see the price, but not edit?
    • What is ”Respect shift end?”
    • Error: “Oh Snap 8 Couldn't update cjob”
    • Why do I get "Network Error" on the Driver App?
    • I have a private hire business and I only accept pre-booked jobs, can I disable the "now" button in the embeded booking form?
    • We are a company in the EU with a VAT number. How do we exclude VAT from our payments for the monthly fees to TaxiCaller?
    • How do I add the web booking tool to my website, with the same map as can be seen on http://www.taxicaller.com/booking.php?
    • Qué documentos debo proporcionar para habilitar las reservas en línea?
    • Why can I edit some customer accounts and not others?
    •  If I add funds today, would those funds expire at the end of the month and not be available the next month?
    • How do I set up TaxiCaller Express App?
    • In reports I can filter on a few abbreviations (C, CC, PC, NOT, APP, E, A) what do these mean?
    • Can I change the Email Address registered on my account?
    • Why does the Envelope App fail to send messages?
    • How do I change the language of the Admin Panel?
    • Customer E-mailer - Use SMTP over SSL
    • Can drivers edit the destination address?
    • What does "Canceled by the system" mean in job events?
    • What does "weeks" under the "Repeat" section in Dispatch mean?
    • Does this require a computer or tablet or mobile phone? What equipment do I need?"
    • Why do I get error "0x00000000" when I try to create an API key
    • Why does the envelope app show the error message: "Unable to send because of exception: IllegalArgumentException"?
    • How can I edit a job if the driver accidentally clicked "Cancel Job" instead of "Wait" in the Driver App?
    • Why is the passenger getting the default SMS / email notification even after creating a separate notification group for them?
    • Why is the receipt email sent to only one passenger?
    • We need more time to test more features in the system, can we extend the trial period to continue that work?
    • Why is the driver being set to "Away" even though they aren't?
    • How can I close my TaxiCaller account?
    • Why is there an amount after "Price paid" in the job-editor even though this job was selected to be billed and the passenger hasn't actually paid yet?
    • How to allow SMS permission for the Envelope app?
    • How do I edit a receipt for customers after a ride?
    • Why aren't SMS notifications delivering?
    • Error codes with Stripe-payment
    • Where can I edit my service area?
    • I can't login to a specific vehicle in the Driver App that looks to be activated in the list of vehicles in the Admin Panel, why is this?
    • How can I see a receipt showing the signature of the client?
    • Does the system track mileage for the driver so they have a statement at the end of the year?
    • What do the phone options mean when enabling phone for a user?
    • What is "Inherit from default" found under Settings - Notifications-2. Internal-Email for?
    • Why is my web booking form small?
    • Can I enter a job for a previous date?
    • How do I set up Permits?
    • What does it mean when I get the error message "too short notice" in the Reception Tool?
    • What is the difference between "Caller-ID" and "Enable phone?"
    • Why are passengers receiving a prebook email when I don't have them setup?
    • Is it possible for our drivers to see what pre-booked jobs are coming up within each zone?
    • How can I add tax to the taximeter jobs?
    • What do the 3 icons on replay mean (road, eye, puzzle piece?)
    • How long are my TaxiCaller funds available for?
    • Is there a minimum amount that can be paid for each currency?
    • How do I enter an address for a POI?
    • Which version of the Envelope App should I use?
    • What does the "!" next to vehicle info in the dispatch console mean?
    • Why don't I have a softphone section in dispatch?
    • Why can’t I place bookings through the external booking channels?
    • How can I put a driver in front of the queue when a dispatcher cancels a job or a driver gets a no show?
    • How do I put spaces between rows in a notification email text?
    • Where can I change the email address where the receipts from TaxiCaller will be sent after monthly payments?
    • Why do job events show “Manually Assigned” by SYSTEM?
    • Can I see the exact speed of a vehicle?
    • What does "FOP" mean in custom reports?
    • Why am I seeing an error "currently unable to find your location" when pressing the blue circle on the Passenger App?
    • Where can I view the receipts that are sent to the customers?
    • Why can't I delete invoices (x4 error)?
    • How do I setup and use the reception booking? Does it cost extra?
    • Do I Need to Enable PJSIP?
    • Why am I seeing the error "GPS tracking must not be mock locations" when logging into the Driver App?
    • How do I see the dialpad when on an existing call?
    • What is online booking and how do I enable this?
    • What does "Driver cashed in" do?
    • Can I see the exact speed of a vehicle from the replay section?
    • How can I set the same job to be assigned every day at the same time?
    • ¿Por qué las direcciones se muestran como números y códigos en lugar de una dirección real?
    • Can I stop the dispatch map from switching to the pickup location when I enter an address?
    • Which documents do I need to provide to enable online bookings?
    • Can client account have several users? Can a company have an account where several employees can book rides and have all of the bookings appear on the same report?
    • I have enabled phone verification to "always" for online bookings but my customers did not receive a code, why is that?
    • Which booking options are available to passengers?
    • Can the log-in part of the Driver App be skipped or somehow circumvented, as we do not use this and don't want to have to log in every time we start working?
    • Why can't I use text-back?
    • A passenger got the error message 00A10000 when trying to pay with card in the passenger app what does that mean?
    • I have a flat rate between zone 1 and 3, but it still gives the price from zone 1 to 2 when entering a job in between zone 1 and 3, why is that?
    • Why am I getting an error saying my service area is too large under company information?
    • Why can't I send text notifications from the Driver App if I have an iPhone?
    • On the Passenger App, I received the error "Can not have simultaneous immediate pickups." What does this mean?
    • I never received any email with an activation code when I registered an account, why is that?