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What booking channels does your system include?
How does Automatic assignment work (assign to)?
How do I add the web booking tool to my website, with the same map as can be seen on http://www.taxicaller.com/booking.php?
Why don't I have a softphone section in dispatch?
Results for: app
What is a Rebranded App?
Why can't I see my vehicles in my rebranded app but they appear in the generic app?
Which versions of Android and iOS are required for the TaxiCaller apps?
Can I download the Passenger App as a demo?
When does the pro-rate apply?
Why are there multiple "New job" tabs in the dispatch console?
TaxiCaller for Drivers Mobile Application - 2024
Priority 1 messages aren't received in the driver app. What's wrong?
I need to know who has logged in to my user, I was logged out automatically and it wasn't me who caused it.
Why does my vehicle appear on the map in the water on the west coast of Africa?
How do I register a credit card in the Passenger App?
Can I rebrand the Driver App?
Can I change the language in the app?
Why does it not show all zones in the Driver App?
On the Passenger App, I received the error "Can not have simultaneous immediate pickups." What does this mean?
What if there are places where there is poor signal, will the driver/dispatch be updated once signal comes back?
How is the Waiting rate applied?
How do I call the customer from the Driver App?
What are the minimum requirements for the TaxiCaller Driver App?
How do I get QR codes for the Passenger App?
How do I check the Driver App version of one of my drivers?
Why do some driver shifts not appear on reports?
Why do I get "Network Error" on the Driver App?
Can I dispatch from my phone?
What does the time and date mean in the Driver App?
Why doesn't our company profile show up in the Passenger App when we try to make direct bookings within our service area?
How does the system decide the vehicle order in the Passenger App?
How do I set up TaxiCaller Express App?
Can I prevent drivers from seeing other vehicles when they log in to the Driver App?
Why can't I see the icon to signal the passengers in the Driver App?
I can't hear the sound of the incoming job signal, why is that?
In reports I can filter on a few abbreviations (C, CC, PC, NOT, APP, E, A) what do these mean?
How can I edit a job if the driver accidentally clicked "Cancel Job" instead of "Wait" in the Driver App?
Can passengers book future reservations through the Passenger App?
I can't login to a specific vehicle in the Driver App that looks to be activated in the list of vehicles in the Admin Panel, why is this?
When doing street jobs, would the system present all tariff options to the driver?
When you receive order and want to navigate (with Waze) to the pick-up address, often the wrong street number is transmitted from the Taxicaller to Waze.How do we correct this?
Is it possible to book a taxi in the Passenger App without creating an account?
Do you rebrand?
How much data does the Driver App use on average?
Can customers view their receipts for previous trips in the Passenger App?
Is there any way that drivers can put a location or address instead of the zone when clicking "Busy" after being hailed from the street?
How can my drivers see the pre-booked jobs assigned for the next day in their queue of their driver app?
Fee for changing the Rebranded Passenger app Logo
Where can I configure how far in advance pre-bookings can appear in the dispatch console?
Can the log-in part of the Driver App be skipped or somehow circumvented, as we do not use this and don't want to have to log in every time we start working?
A passenger got the error message 00A10000 when trying to pay with card in the passenger app what does that mean?
What is online booking and how do I enable this?
Can a driver be a dispatcher as well?
What is the "Offers" tab in the Driver App and how can I activate that for my drivers to use?
Why am I seeing an error "currently unable to find your location" when pressing the blue circle on the Passenger App?
If I operate with more companies under one account, will the customers be able to distinguish between which vehicles belong to which company from within the Passenger App?
Why does the in-app taximeter price jump and charge in advance?
Why is a vehicle appearing in the wrong area of the map from dispatch?
Why am I seeing the error "GPS tracking must not be mock locations" when logging into the Driver App?
What is the rule for pre-booked jobs showing in other zones?
I can't press "Delivered" after a job is done, why not?
Can client account have several users? Can a company have an account where several employees can book rides and have all of the bookings appear on the same report?
Why doesn't my company show up first in the Passenger App?
Why does the status of the job in taximeter not change from standing still?
Why does the Driver App need Storage and Microphone permissions?
If there are multiple tariffs, will the driver be able to select which one to use?
What does "Away" status mean?
Is it possible for our drivers to see what pre-booked jobs are coming up within each zone?
I have enabled phone verification to "always" for online bookings but my customers did not receive a code, why is that?
How does the alarm feature work?
Why does my zone queue position not update immediately?
How does the "CLR" button in the Driver App work?
Can we disable the permission for the drivers to write instant/custom messages through the Chat function?
How does a passenger rate and add comments to a driver?
What is the "reorder job queue" permission for?
How do I split the payment for a billed customer account where part of the payment is cash and part is charged to the account?
Why am I getting "Please turn on mobile data" message when my mobile data is already on?
Why is my vehicle color green when I set it to another color in the vehicle information tab in the admin console?
Can I disable ASAP bookings?
I want to share my ride info with my contacts, but there's no button. Why is that?
Why does the "card present" option in the Driver App not show up?
What is the traffic rate and how does it work?
Why does nothing happen when I press my new custom button in the Driver App?
Why can't I send text notifications from the Driver App if I have an iPhone?
I can't deliver or cancel my job in the driver app
Does your system allow credit card payments for passengers?
Why does the Envelope app fail to send messages and return an "engaged" dial tone?
What does "FOP" mean in custom reports?
What does it mean when I try to log-in to the Driver App and it says “Not allowed – too many vehicles used?”